Through more than 10 years’ experience in the high-end business service industry, Aeroluxus aims to help enterprise teams improve their overall level of service and increase customer satisfaction.
Our training courses cover many different levels: Professional courses specially designed for senior managers, business etiquette training for junior and intermediate managers, and customer interaction training for salespeople selling luxury products.
Etiquette is not just rules and regulations, having good personal image and sense of etiquette can help create a more comfortable and secure environment in which to communicate with others.
You will get:
Through the training program, you will master comprehensive business etiquette knowledge, help your business and employees improve their soft power, and help employees develop long-term, lasting relationships with customers.
Course length: 1 to 2 days
- Image building and business dress etiquette
- Business receptions and visits
- Business entertaining etiquette
Outstanding customer service course include all the basics of customer service and will allow employees to provide a first-class service experience to your customers. Employees will develop customer service skills through participation in a number of training activities and practice sessions.
Course length: 1 day
- Understanding your customers
- Providing outstanding service
- Maintaining positive interaction with customers
- Overcoming challenges
Understanding and mastering cross-cultural business communication knowledge and skills, and shaping a good professional image has an important impact on individuals and businesses. Through this training, you will be able to identify and adapt to cultural differences found in the workplace, enhancing your communication skills, and increasing your working ability.
Course length: 1 day
- Comparison and analysis of different cultures
- Cross cultural business communication culture and customs
- Making a good first impression
- Proper language
- Business dress etiquette and norms